PRM Green Technologies

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Reviews about PRM Green Technologies

• Mat Smith

  23.06.2018
  ★ ★ ★ ☆ ☆
  I run a small IT Services firm for schools. Initially found PRM Green Technologies excellent, impressed by the service and reliability. Follow-up was okay, although the receipt for equipment was not complete and not all hard disks in PCs and laptops that were taken away were included. This meant I was unable to forward info required to my clients, who as schools, are understandably tetchy about data protection at the moment!
  
  I understand mistakes happen and it’s not the mistake that’s important, it’s how you deal with it. Hence my 3 star review, I emailed them explaining the above (also stating that - my mistake - a server had erroneously been removed from site and customer needed it back, not urgent but they had plans to re-commission it as a backup server). I simply did not get a response about these two issues.
  
  It seems unfair to leave a 1 star negative review especially as it’s possible this email was missed and I haven’t yet chased up. But... I do think it’s unlikely that would be the case.
  
  Will happily change this review later if this gets resolved.

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